TERMS AND CONDITIONS Your website may use the Terms and Conditions given below. The terms "We" / "Us" / "Our"/”Company” individually and collectively refer to Mr. Sabjiwala Indore and the terms "Visitor” ”User” refer to the users. ... This page states the Terms and Conditions under which Visitors may visit this Website and App (“https://mrsabjiwalaindore.com” and "Mr. Sabjiwala Indore"). Please read this page carefully. If you do not accept the Terms and Conditions stated here, we would request you to exit this site. As a visitor to the Site/ Customer you are advised to please read the Privacy Policy carefully. By accessing the services provided by the Site you agree to the collection and use of your data by the manner provided in this Privacy Policy. You should visit this page periodically to re-appraise yourself of the Terms and Conditions, because they are binding on all users of this Website and App. USE OF CONTENT All logos, brands, marks headings, labels, names, signatures, numerals, shapes or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned, or used under licence, by the business and / or its associate entities who feature on this Website. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited. You may not sell or modify the content of this Website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organisation’s or entity’s written permission. ACCEPTABLE WEBSITE USE (A) Security Rules Visitors are prohibited from violating or attempting to violate the security of the Web site, including, without limitation, (1) accessing data not intended for such user or logging into a server or account which the user is not authorised to access, (2) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation, (3) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus or "Trojan horse" to the Website, overloading, "flooding", "mail bombing" or "crashing", or (4) sending unsolicited electronic mail, including promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability. The business and / or its associate entities will have the right to investigate occurrences that they suspect as involving such violations and will have the right to involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. (B) General Rules Visitors may not use the Web Site in order to transmit, distribute, store or destroy material (a) that could constitute or encourage conduct that would be considered a criminal offence or violate any applicable law or regulation, (b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity of other personal rights of others, or (c) that is libellous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful. INDEMNITY The User unilaterally agree to indemnify and hold harmless, without objection, the Company, its officers, directors, employees and agents from and against any claims, actions and/or demands and/or liabilities and/or losses and/or damages whatsoever arising from or resulting from their use of mrsabjiwalaindore.com or their breach of the terms. LIABILITY User agrees that neither Company nor its group companies, directors, officers or employee shall be liable for any direct or/and indirect or/and incidental or/and special or/and consequential or/and exemplary damages, resulting from the use or/and the inability to use the service or/and for cost of procurement of substitute goods or/and services or resulting from any goods or/and data or/and information or/and services purchased or/and obtained or/and messages received or/and transactions entered into through or/and from the service or/and resulting from unauthorized access to or/and alteration of user's transmissions or/and data or/and arising from any other matter relating to the service, including but not limited to, damages for loss of profits or/and use or/and data or other intangible, even if Company has been advised of the possibility of such damages. User further agrees that Company shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to direct or/and indirect or/and incidental or/and special consequential or/and exemplary damages, whether such interruption or/and suspension or/and termination was justified or not, negligent or intentional, inadvertent or advertent. User agrees that Company shall not be responsible or liable to user, or anyone, for the statements or conduct of any third party of the service. In sum, in no event shall Company's total liability to the User for all damages or/and losses or/and causes of action exceed the amount paid by the User to Company, if any, that is related to the cause of action. DISCLAIMER OF CONSEQUENTIAL DAMAGES In no event shall Company or any parties, organizations or entities associated with the corporate brand name us or otherwise, mentioned at this Website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organization or entities were advised of the possibility of such damages.

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Refund and Cancellation Policy Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows: Cancellation Policy you as a customer, can cancel your order anytime up to the order confirmation time of the slot for which you have placed an order by our app. In such a case we will refund any payments already made by you for the order. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website & app, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them. Refund Policy In case any client is not completely satisfied with our products we can provide a refund. Some reason user not satisfied with the quality or freshness of the product (vegetables & fruits). Then, please share its pictures or videos and send us on our customer support mail (support@mrsabjiwalaindore.com). We will take the returned product back with us and issue a credit note for the amount of the order(s) will be return to you. If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.

Mr. Sabjiwala Indore, J99 - Near Sai Mandir, MIG Colony, Sec-J, New Palasia, Indore 45201, MP, India Tel.: +91 8871121200 Email id: support@mrsabjiwalaindore.com

Privacy Policy This Privacy Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and the rules made thereunder and the amended provisions pertaining to electronic documents/records in various statutes as amended by the Information Technology Act, 2000. This Privacy Policy does not require any physical, electronic, or digital signature.... This Privacy Policy is a legally binding document between you and Our Services (Mr. Sabjiwala Indore App). The terms of this Privacy Policy will be effective upon your acceptance. As a visitor to the Site/ Customer, you are advised to please read the Privacy Policy carefully. and will govern the relationship between you and Our Services (Mr. Sabjiwala Indore App) for your use of the website “https://mrsabjiwalaindore.com” (defined below). This document is published and shall be construed in accordance with the provisions of the Information Technology (Reasonable security practices and procedures and sensitive personal data of information) rules, 2011 under Information Technology Act, 2000; that require publishing of the Privacy Policy for the collection, use, storage and transfer of sensitive personal data or information. Please read this Privacy Policy carefully by using the Website and Application, you indicate that you understand, agree, and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use this Website and App. By providing us your Information or by making use of the facilities provided by the Website and App, You hereby consent to the collection, storage, processing, and transfer of any or all of Your Personal Information and Non-Personal Information by us as specified under this Privacy Policy. You further agree that such collection, use, storage, and transfer of Your Information shall not cause any loss or wrongful gain to you or any other person. USER INFORMATION  To avail of certain services on our App, users are required to provide certain information for the registration process as part of the registration process on the App, We may collect the following personally identifiable information about you: Name including first and last name, email address, mobile phone number, and contact details, postal code, address, etc. and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information. The Information as supplied by the users enables us to improve our app and provide you the most user-friendly experience. All required information is service dependent and we may use the above-said user information to, maintain, protect, and improve its services and for developing new services Such information will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005 or any other law for the time being in force. REASON TO COLLECT YOUR PERSONAL DETAILS We will use your personal information to provide personalized features to you on the App and to provide promotional offers to you through the App and other channels. We (Mr. Sabjiwala Indore) will also provide this information to its business associates and partners to get in touch with you when necessary to provide the services requested by you. We will use this information to preserve transaction history as governed by existing law or policy. We will also use this information to serve various promotional and advertising materials to you via display advertisements through the Ad network on third party websites. Information about Customers on an aggregate (excluding any information that may identify you specifically) covering Customer transaction data and Customer demographic and location data may be provided to partners of Mr. Sabjiwala Indore for the purpose of creating additional features on the website, creating appropriate merchandising or creating new products and services and conducting marketing research and statistical analysis of customer behaviour and transactions. will use your personal information to provide personalized features to you on the Site and to provide promotional offers to you through the Site and other channels. We will also provide this information to its business associates and partners to get in touch with you when necessary to provide the services requested by you. LINKS TO THE OTHER SITES Our policy discloses the privacy practices for our own web and app only. Our site provides links to other websites also that are beyond our control. We shall in no way be responsible in the way of your use of such sites. INFORMATION SHARING We share sensitive personal information to any third party without obtaining the prior consent of the user in the following limited circumstances: (a) When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offenses. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms; for complying with the applicable laws and regulations. (b) We propose to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures. INFORMATION SECURITY We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data. All information gathered on our Website and App is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access. However, the internet is an ever-evolving medium. We may change our Privacy Policy from time to time to incorporate necessary future changes. Of course, our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be. Grievance Redressal To correct or update any information you have provided, the Site allows you to do it online. In the event of loss of access details, you can send an email to customer support: support@mrsabjiwala.com Contact Information Mr. Sabjiwala Indore, J99 - Near Sai Mandir, MIG Colony, Sec-J, New Palasia, Indore 45201, MP, India Tel.: +91 8871121200 Email id: support@mrsabjiwalaindore.com

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